NGA Named Top 10 Outsourcing Service Provider by ISG

NGA Human Resources continues to establish itself as leading player in the global on premise and Cloud HR services

11 May 2016


NGA Human Resources, a leading global provider of global HR solutions, services, and technology, today announced that it has been named a Top 10  Outsourcing Service Provider in Europe by Information Services Group (ISG), a leading technology insights, market intelligence and advisory services company.  


NGA was among the leading providers in the ISG Sourcing Market Standouts (< $2b) category for the EMEA region based on annual contract value (ACV) won over the last 12 months, according to the 1Q 2016 Global ISG Outsourcing Index®.   


Now in its 54th consecutive quarter, the ISG Outsourcing Index® provides an independent quarterly review of the latest sourcing industry data and trends for enterprises, service providers, analysts and the media.    


Over the past 12 months, NGA has extended its EMEA HR and payroll leadership position in mid- and enterprise markets. It has done this by providing organizations with a controlled migration path to digital HRleveraging the best cloud HC technologies to deliver the best outcomes against each client's unique business objectives.  


The positive impact has been so that NGA reports that it is fast seeing "HR as-a-service" becoming the standard platform for unified HR & payroll process deliveryIn the last year alone, NGA has helped dozens of organizations, including international brands Aldi (UK), ThyssenKrupp (Germany), AkzoNobel (Netherlands & France) and RATP Dev (UK), migrate successfully from on premise solutions to digital HR services in the cloud.  


Last February, NGA opened its NGA HR Innovation Centre in Bristol. This is dedicated to the advancement of HR and payroll products and services for the HR-as-a-service economy. 


“Our EMEA business is the foundation of our global operations. Our capability to deliver payroll and HR services across every European country in every European language is second to none. We have grown our centers in Katowice, Granada and Birmingham to world-class level in terms of quality of service delivery and technology innovation,” said Michael CustersSVP Strategy & Marketing, NGA Human Resources.  


NGA’s inclusion in the ISG Outsourcing Index® is based on data the company submits to ISG each quarter.  


“For more than a decade, the ISG Outsourcing Index® has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance,” said Paul Reynolds, chief research officer of ISG.   


“NGA continues to establish itself as a leading and growing player in the global market for on premise and Cloud HR services, based on its volume of business in relation to other industry providers.”  

About Information Services Group  

Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience and global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 1,000 employees and operates in 21 countries.  For additional information, visit  


About NGA Human Resources  

NGA Human Resources is a global leader in helping organizations transform their business-critical HR operations to deliver more effective and efficient people-critical services. We help our clients become better employers through smarter, more streamlined business processes - to save money, manage employee life cycles and support globally connected, agile organizations. This is how NGA makes HR work better.  NGA Human Resources works with one out of five Fortune 500 companies, supporting more than six million employees worldwide. We provide HR and payroll services to more than 145 countries through delivery centers on 5 continents, serving clients in more than 25 languages.  


More information  


Media Contact:  

Caroline Garstang Howlett  

Tel: +44 7814 589425  


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