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NGA Human Resources becomes SAP Certified in application operation services for SAP® SuccessFactors® solutions

Certification endorses NGA HR’s abilities and services to extend the value of SAP SuccessFactors solutions for businesses.

November 13, 2018: Hemel Hempstead, UK: NGA Human Resources is proud to announce that it has become SAP Certified in Application Operation Services for SAP® SuccessFactors® solutions. For businesses running the leading cloud-based SAP SuccessFactors solutions, NGA HR helps ensure best practices including the delivery, setup, maintenance and service management for SAP SuccessFactors solutions, and the design of applications to extend the solutions as required.

The certification process started in May 2018 and required a rigorous review of NGA HR’s entire SAP SuccessFactors solutions portfolio. This included consultants, application management services (AMS) and the company’s application management lifecycle to prove the consistent delivery of high-quality, sustainable and cost-effective AMS services from NGA HR for SAP SuccessFactors solutions environments.

This is a new certification for SAP SuccessFactors solutions and provides quality assurance to clients looking for cloud support services. NGA HR was invited to pilot it as the result of its long and strong partnership with the leading provider of HCM systems. NGA HR is already SAP-certified in BPO operations for HCM, and since 2005, is one of only a few SAP partners to have this global BPO certification for HCM.

Anita Lettink, SVP, Strategy & Alliances at NGA Human Resources, said; “The certification process was thorough. It included a visit to our Client Services Center and the NGA HR Innovation Hub in Granada. Here, SAP representatives were able to experience for themselves the HR and payroll service developments we have in progress.”

“Our analytics, machine learning and robotic process automation developments were of particular interest because these are already being integrated into our client services for SAP SuccessFactors solutions and demonstrate accordance with best practices from the point of product inception. This certification is great testimony to the entire NGA HR team’s service excellence and commitment to making HR processes work better for business,” continued Lettink.

More information on the services NGA HR provides for SAP SuccessFactors solutions can be found here.

About NGA Human Resources

At NGA Human Resources, our mission is to make HR work better. We help organizations worldwide pioneer digital HR, master payroll, ensure compliance, unlock workforce data, and deliver best-in-class HR operations. As a result, HR leaders can create better employee experiences, save money, and transform their organizations.

SAP and SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.

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Media Contact

Caroline Garstang Howlett – NGA Human Resources
Tel: +44 7814 589425