Hemel Hempstead, UK: NGA Human Resources has again been placed as a leader in the annual Everest Group, Multi-Country Payroll Outsourcing (MCPO) – Service Provider Landscape with Services PEAK Matrix™ Assessment. NGA HR also takes the lead for service delivery capabilities, in a field of 15 MCPO service providers.
NGA HR is reported to have a well-balanced portfolio in terms of its onshore and offshore delivery, helping it to provide high quality and consistent payroll services across nearly 200 countries. Major investment continues in innovation, with a focus on maximizing employee engagement in payroll processes, a key driver for MCPO, according to Everest.
“Wide geographic coverage, a scalable solution across industries and buyer sizes, and a futuristic vision have helped NGA HR distinguish itself in the competitive MCPO market. Its strong add-on-technology, partnership ecosystem, and integration capabilities have cemented its position as a leader in the current market,” said Anil Vijayan, Practice Director, Everest Group.
Cutting-edge payroll innovations, including Natural Language Processing, Machine Learning and Robotic Process Automation, have already been integrated into NGA HR’s MCPO services and continue to be evolved. The goal of delivering touchless payroll is high on the agenda.
Luca Saracino, SVP Sales & Marketing at NGA HR said, “We are pleased to be recognized as the number one for vision and capability in MCPO services. Our vision at NGA HR is to reinvent payroll around user experience, integration, automation and analytics. This vision, and the innovation we build into our services, continue to be major drivers for client’s when choosing NGA HR as their payroll service provider. To be recognized as a leader in the Everest MCPO PEAK Matrix 2018, is great recognition of our commitment to service delivery and payroll processes development.”
Mike Eralie, SVP Global Operations at NGA HR continued, “Years of experience, coupled with our continuous innovation, have put NGA HR at the forefront of multi-country payroll. We lead the way with process automation, analytics and reporting. There is no MCPO service provider able to match NGA HR’s country reach, or the quality of payroll services we can deliver. Payroll processes are a vital employee touchpoint for employers and NGA HR is leading the delivery of the consumer-like experience now expected. It’s a great honor and achievement to be recognized as a leader in MCPO by Everest,” concluded Mike Eralie.
The full Multi-Country Payroll Outsourcing (MCPO) – Service Provider Landscape with Services PEAK Matrix Assessment 2018 report can be viewed here.