Mike Eralie is SVP Delivery at NGA Human Resources, and is responsible for leading the company’s global delivery and customer operations, including global HR service centers, HR technology consulting and service readiness. Mike joined NGA HR in 2014 as Vice President, Service Delivery Architecture, and subsequently held the position of VP Operations for the Americas region.
Mike has more than 20 years experience in the HR BPO and IT, most of which has been in senior management and leading client-focused delivery and technology operations. Prior to joining NGA Human Resources, Mike served as SVP HR Services at Xerox. Before Xerox, he held various management positions at Iomega and Arthur Andersen.
Mike holds a bachelor’s degree in accounting from the University of Utah, as well as an MBA degree from the Fuqua School of Business at Duke University.