HR Consulting

Tenova: Engineering a global talent company

  • Industry: Metals & mining
  • Employees: 3,000
  • Headquarters: Castellanza, Italy

Tenova, a leading supplier of advanced technologies, products and engineering services for the metals and mining and mineral industries, needed to implement a new HR solution that could support the international growth of the business with powerful analytical and decision-making capabilities, as well as nurture its people in order to build a real global talent company.

Tenova is a worldwide supplier of advanced technologies, products and engineering services covering key segments of the metallurgical process and the entire mining value chain. Combining process and automation know-how, Tenova provides its customers with highadded-value solutions. With 4,800 people, Tenova, with its network companies, operates in 26 countries, on 5 continents. Technological innovation, environmental consciousness, commitment and passion: these are the drivers on which Tenova built its competitive advantage as an integrated and flexible organization.

A Challenging Growth
Since 2006, Tenova has experienced significant dimensional growth in its international workforce, from less than 1,000 employees in 2006 to 4,800 in 2014. Last year alone, following the last main acquisitions, the company expanded by 25%. The increasing organizational complexity resulting from the expansion caused a decrease in global governance and central control of HR processes, decisions and people management.

This situation presented a big challenge to Tenova from a business point of view, especially since it values its people as the critical success factor in fostering competitiveness and innovation. In response to this, the CEO and the companies’ top management requested the review and harmonization of key HR processes, in order to support business development and decision making. The existing HR and IT systems and processes were found incapable of sustaining such an evolution: different HR systems among countries, with varying coverage levels, made it very difficult to have a reliable, consistent and updated HR data, which are needed in making strategic decisions, as well as to establish uniform people management and way of working through common policies and procedures.

The HR Platform
Project Following the internal definition of the desired TO-BE model and execution of gap analysis, Tenova searched the market to find the right long-term partner that could help achieve its ultimate HR transformation goal: establish integrated HR processes on a globally integrated HR scenario, based on a common global set of information, to support growth through the development of business-critical HR factors and powerful analytical capabilities. NGA won this selection. The HR Platform Project covers the entire Tenova Group all over the world in 5 languages (Chinese, English, German, Italian and Russian), with the aim of streamlining Talent Management and HR Analytics functionalities. Processes in scope are performance, compensation and benefits, organizational structure, recruiting and selection, training and development, workforce planning, reporting and KPIs. The new HR system also needs to incorporate the “core HR” process flows already in place while, from a technological point of view, integrating seamlessly with the current SAP HCM landscape.

About Tenova
Tenova is a worldwide supplier of advanced technologies, products and engineering services covering key segments of the metallurgical process and the entire mining value chain.

Headquarters: Milan, Italy
Industry: Metals & Mining
Revenue 2012/13: €1,485.5M
Employees: 4,800
Presence: 26 countries on 5 continents