HR Outsourcing

Securex: The power of HR partnership

  • Industry: HR services
  • Employees: n/a
  • Headquarters: Brussels, Belgium

NGA Human Resources formed a strategic alliance with Securex, Belgian market leader and provider of services related to human capital matters. With this alliance, NGA Human Resources links its HR software to Securex’ expertise in local HR services. As a result of the collaboration, a new HR platform based on euHReka, powered by SAP, allows small and medium businesses (SMBs) as well as large enterprises to gain access to a large and professional offering of HR services.

The Challenge

Over many years, HR and Payroll provider Securex had built up different front-end systems on multiple different technology platforms and tools for use by their customers in Belgium, France and Luxembourg. This dispersed technology resulted in high maintenance and support costs, inconsistent customer interfaces by function (and resulting support issues) and extensive manual involvement by Securex staff for data entry, validation and consolidation.

The company wanted to eliminate costly software development time, and focus instead on their core competency of providing world-class HR services to their customers.

In addition, Securex wanted to transition to a single technology platform that would support more flexibility and customization, enabling them to better tailor their services to customers.

The Benefits

  • A scalable, cloud-based portal, unified on a single technology platform. This brought Securex less manual interaction, lower IT support/maintenance costs per enduser and greater productivity.
  • A streamlined, more intuitive customer interface based on euHReka that results in less end-user support. Now, product enhancements happen “on the fly” with limited involvement from Securex.
  • Expanded services for a wider customer base (from sole proprietors and small companies through multinationals), as Securex can now offer tailored, multi-user-level views and features depending on the specific needs of their client companies or individuals.

About Securex
Securex offers specific expertise, advice and innovative solutions in all aspects of the management of human capital.
The Group operates in Belgium, France and Luxembourg and employs 1.600 people across 30 regional offices.
Securex provides HR guidance and support to more than 150,000 individuals and companies.