In autumn 2013, industry analyst NelsonHall released its latest NEAT (NelsonHall Vendor Evaluation and Assessment) report for Payroll BPO. NelsonHall NEAT is an outsourcing vendor shortlist analysis tool designed with sourcing RoI in mind and allows strategic sourcing managers and operational executives to focus on decision-making rather than information collection. NEAT analyzes the performance of 15 vendors offering payroll business process outsourcing services across the globe.
NelsonHall assessed all vendors against their ‘ability to deliver immediate benefit’ to buy-side organizations and on their ‘ability to meet client future requirements’. The overall NEAT report placed NGA Human Resources at the top on both dimensions, confirming the company as a leader in Payroll BPO. NGA's position as a market leader has been consistently acknowledged by NelsonHall as well as other analyst and advisory firms over the past years.
NEAT combines 'speed-to-source' with the depth and objectivity of information for which NelsonHall is known. This tool is interactive and enables sourcing managers to consider multiple scenarios and business situations specific to their organization and to adjust these as their requirements change. In that context, you can see the NEAT graph for 'Overall Payroll' and 'Employee Experience'; two dimensions where NGA underpins its leadership position in this global market.
"We have identified NGA’s global delivery capabilities and its ability to combine payroll technology, process and domain expertise as the company’s most important strengths" says Elizabeth Rennie, Research Analyst at NelsonHall.