Stating that HR Outsourcing has evolved since its inception in the early 2000's is an understatement to say the least. NGA Human Resources has been at the heart of evolution and innovation of HRO.

Join us in exploring how HR Outsourcing continues to evolve to HR-as-a-Service, assessing the full impact of automation, globalization, analytics, cloud and social.

The future of HR BPO

Human Resources Outsourcing


"BPaaS has the potential to be just as significant a step-change to BPO as the emergence of Cloud was to the OnPremise software industry".


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HRO in Public Sector: Safe, Savings & Service to state HR Administrations through HRO

HR Data Management


“Simply put, HR Outsourcing has made our state more efficient and better stewards of taxpayer dollars. We have eased the financial burden of technology investments, provided employees with instant access to their HR data and empowered our executives to focus on strategic activities rather than transactional ones.” Jack Miles, 
former Secretary, Florida Department of Management Services (May 2012)


HRO Public Sector

>> Download the white paper in our Resources Center

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History of HR Outsourcing

HR Service Delivery
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