Run your business,
Do you want to offer consistent, compliant and quality
HR services to your employees?
Are you looking for ways to modernize your
in-house service delivery, leveraging innovative technologies
like chat, AI, machine learning and robotics?
Do you want to align your HR function to your organization’s
business strategy and get the best from your people?
Service innovation is our core.
When your HR professionals focus on delivering strategic insights to the business, outsourcing workforce administration services to a specialist provider like NGA is an attractive, high-quality and cost-effective alternative.
Outsourcing non-core processes allows organizations to benefit from the continuous innovations that NGA HR embeds in HR service delivery, allowing you to focus on core competencies and free up valuable resources to drive business growth.
How we can help
Service excellence for multi-national companies
Strategic people focusWe'll run your administrative and transactional services so your HR staff can focus on people strategies
Flexible service modelsFrom single process service wrappers to full business process outsourcing including technology
Cost savingsContinuous service innovation using the latest technologies to optimize processes and reduce costs
Actionable insightsReal-time analytics that provide insights in your HR, payroll and service center data and allow you to take corrective action
- HR and payroll business process outsourcing
- Service delivery excellence
- Consistency and control
- BPO services
For a growing number of companies, outsourcing peripheral activities to external specialist providers is an attractive, high-quality and cost-effective alternative. Well-known examples are HR administration, payroll, and recruitment.
Outsourcing non-core business processes such as human resources allows companies to focus on core competencies and free up valuable resources to drive growth and innovation.
We offer HR Outsourcing in different flavors, following a 3-tiered service delivery model. Our human outsourcing services range from OnDemand delivery of functionalities and standard processing services, over managed services to comprehensive HRO.
Through our HRO offering, we cover the full breadth of HR processes, ranging from administrative and enabling HR processes – like HR data entry and payroll – to talent administration processes – such as performance management. This complete package is what we at NGA HR call Global Workforce Administration.
By undergoing the SSAE 16/ISAE3402 (SOC1) audit, NGA can provide its HR outsourcing clients with an audit report on payroll processing controls that facilitates compliance with these regulations. In addition to its SSAE 16/ISAE3402 control environment, NGA has obtained IS27001 of its payroll processing and underlying IT system at some of its strategic service center locations.
- HR systems
- Workforce Administration
or a combination of the above.
Why trust NGA HR?
For nearly 50 years we have managed HR and payroll processes for local and multi-national companies. We understand that you want to run efficient HR and payroll process, and quality and compliance matter.
We continue to innovate our services to ensure you can:
- Maintain oversight
- Enhance employer/employee relationship
- Build in process and infrastructure flexibility
- Meet all legal regulatory requirements, in all countries
- Maintain optimum service delivery as your business needs evolve
- Governed by regularly reviewed service level agreements, assuring both NGA HR and client teams of the expectations and commitments for success.
HR BPO & BPaaS clients
tickets solved per year
“From an HR perspective, last year was like a rollercoaster ride. We really had to work together … we did it … together with our partner … it continues, but it would have been literally impossible if we had not changed.”Global payroll services
NBCUniversalMedia & entertainment
“This project of transition has made us a better employer because we’re able to provide our employees with what they need.”HR consulting services
“One of the main reasons why we selected NGA HR versus the other two competitors was NGA was able to provide a managed payroll solution using Neustar’s Workday instance.”Application management services
“NGA HR added mobile functionality to Prysmian’s SAP HCM system and MSS functionality, allowing managers enhanced online and mobile access to HR data, reports, and easy all-in-one views.”HR consulting services
“Every time we had an issue or problem, the spirit of both Solvay and NGA HR was to find a solution, and not reasons to disagree. We had the freedom to ask NGA HR what the best solution for a specific issue was, based on their experience. And NGA Human Resources was always open to it.”Global payroll services
“Many companies are so focused on customer centricity that they forget to look closer to home. To be successful, you need to make sure that your services are employee centric too.”HR consulting services