HR and IT managers that want to achieve a successful digital transformation must make fundamental changes. Whether businesses are looking to increase agility, improve customer service, streamline processes or drive innovation, change needs to start in the workplace. This is because the performance of individual employees is decisive in a world increasingly characterized by knowledge work. However, employee performance can only improve when the work environment is adapted and optimized to their respective roles and requirements. Equipping workers with new mobile devices or collaboration tools is not a solution in and of itself.
Download the executive summary of this independent study and get an insight into current trends, investment plans and challenges relating to digital workplace initiatives. Based on PACs view of Digital Workplace as a holistic design and service concept, the study offers a 360° view on critical issues related to workplace modernization.