Managing large fluctuations of employee numbers across multiple geographies and entities while ensuring a correct and timely payroll processing, is not an easy task for HR departments. In order to tackle this challenge and to increase HR service delivery efficiency, Baker Hughes, a global oilfield services company active in more than 90 countries across the globe, decided to globally transform its HR department.
In addition to improving payroll accuracy and increasing HR efficiency, Baker Hughes also wanted to comply with legal and regulatory requirements and, most importantly, reduce HR operational costs.
To achieve these objectives, Baker Hughes decided to adopt a new global HR information system, to harmonize and consolidate their global HR processes, and to outsource their payroll in 14 countries, managing over 11,500 employees. As a result, HR can now focus on delivering added-value services to support the business and the future growth of the company.
About Baker Hughes
Baker Hughes Incorporated is a global oilfield services company delivering focused efforts on shale gas and other oilfield services.
|Headquarters:||Houston, TX, United States|
|2012 net sales:||$ 12 billion|
Challenges and Objectives
In 2007, Baker Hughes decided to look for a long-term HR partner to support them in achieving the following objectives of their HR transformation program:
Overall, Baker Hughes’ main HR objective was to increase HR service delivery efficiency while reducing HR costs and operational efforts. Therefore, they wanted to collaborate with a single partner which could support them from an HRIS and HR services perspective on a global basis.
Based on Baker Hughes’ HR challenges and requirements, NGA Human Resources proposed the following solution: