Payroll Services

Uniper: How do you energize employees to stay competitive?

  • Industry:


  • Employees:


  • Headquarters:

    Düsseldorf, Germany

In the fiercely competitive energy sector, things change fast. In 2016, Uniper was spun off from energy supplier E.on. They had to develop both their HR systems and processes.

As a result, Uniper turned to NGA HR to support them. After breaking away from E.ON, Uniper took the opportunity to develop its own employee-centric “HR for the future” strategy.

Increased consumer interest in sustainability and a wave of new market entrants are some of the big challenges energy companies face today. In order to succeed, Uniper SE requires a highly skilled workforce both now and in the future.

However, eager to move all core business processes to the cloud, the company migrated its on-premise SAP® ERP Human Capital Management solution to the SAP SuccessFactors® Employee Central solution. This takes advantage of the SAP SuccessFactors solution for managed payroll by NGA HR.

Subsequently, the system change meant that Uniper could provide new functionality. Digital self service, mobile access and chatbot technology were some examples of the improvements. This improved employee experience and in turn boosted employee engagement.

Critically, SAP SuccessFactors supports data-driven decision-making. Consequently, Uniper can make smarter strategic plans. This ensures it has the right people with the right skills at the right time to stay competitive.

“Many companies are so focused on customer centricity that they forget to look closer to home. To be successful, you need to make sure that your services are employee centric too.”

Kay-Christian Schersich
Head of HR Technology, Uniper SE

To keep ahead of the competition in the high-pressure energy sector, Uniper is always on the lookout for new ways to support staff members in their day-to-day work. To streamline essential HR services, the company is moving from the on-premise SAP® ERP Human Capital Management solution to SAP SuccessFactors® solutions. It is digitalizing, modernizing, and simplifying HR with intuitive self-service, mobile, and artificial intelligence features. With SAP SuccessFactors solutions, Uniper can now make data-driven strategic decisions to stay innovative and competitive.

Headquarters: Düsseldorf, Germany
Industry: Utilities
Products and Services Energy, power generation, natural gas infrastructure and storage, commodity trading, and engineering services
Employees: 13,000
Revenue: €1.7 billion (2017)

Sparking Greater Employee Engagement with SAP® SuccessFactors® Solutions

Energy company Uniper is putting its employees front and center by digitalizing and modernizing its HR function with SAP SuccessFactors solutions and support from NGA Human Resources. Now, employees will be able to access all the tools and services they need, on any device, for the best possible user experience. Meanwhile, data-driven insight will enable more astute workforce decision-making, sharpening Uniper’s competitive edge.

Before: Challenges and Opportunities

  • Transition to a modern, future-oriented energy company
  • Streamline operations following the split with E.ON
  • Move all business processes to the cloud and create employee-centric HR services
  • Optimize operational costs

Why SAP and NGA Human Resources

  • Seamless transition from the existing on-premise SAP ERP Human Capital Management solution to new solutions
  • Strong commitment to the cloud, which Uniper sees as the future
  • SAP’s continuous research and investment in innovative technologies
  • Fully managed payroll service from NGA Human Resources, mitigating risk
  • Proactive support from SAP Preferred Success, from road-map planning to incident management

After: Value-Driven Results

  • Digitalized HR processes with fast and efficient online and mobile workflows
  • Introduced self-service capabilities, giving employees the tools they need at their convenience
  • Relieved the burden on HR staff with “Ask HR” chatbot technology that answers basic support questions in real time
  • Improved usability with an attractive, intuitive, modern user interface, boosting employee satisfaction
  • Established a single source for all employee data, laying the groundwork for the SAP Analytics Cloud solution
  • Enabled data-driven decision-making for smarter strategic planning

“We’re determined to put people at the heart of everything we do – both customers and our employees, who are vital to our success. SAP SuccessFactors solutions are helping us to do just that.”

Kay-Christian Schersich
Head of HR Technology, Uniper SE