Managing large fluctuations of employee numbers across multiple geographies and entities while ensuring a correct and timely payroll processing, is not an easy task for HR departments. In order to tackle this challenge and to increase HR service delivery efficiency, Baker Hughes, a global oilfield services company active in more than 90 countries across the globe, decided to globally transform its HR department.
In addition to improving payroll accuracy and increasing HR efficiency, Baker Hughes also wanted to comply with legal and regulatory requirements and, most importantly, reduce HR operational costs.
To achieve these objectives, Baker Hughes decided to adopt a new global HR information system, to harmonize and consolidate their global HR processes, and to outsource their payroll in 14 countries, managing over 11,500 employees. As a result, HR can now focus on delivering added-value services to support the business and the future growth of the company.
About Baker Hughes
Baker Hughes Incorporated is a global oilfield services company delivering focused efforts on shale gas and other oilfield services.
|Headquarters:||Houston, TX, United States|
|2012 net sales:||$ 12 billion|
Challenges and Objectives
In 2007, Baker Hughes decided to look for a long-term HR partner to support them in achieving the following objectives of their HR transformation program:
Overall, Baker Hughes’ main HR objective was to increase HR service delivery efficiency while reducing HR costs and operational efforts. Therefore, they wanted to collaborate with a single partner which could support them from an HRIS and HR services perspective on a global basis.
Based on Baker Hughes’ HR challenges and requirements, NGA Human Resources proposed the following solution:
The use of euHReka as their global HR technology responds to Baker Hughes’ need to have a global HR system to manage its employees. In addition, outsourcing payroll processing gives Baker Hughes the opportunity to focus on value-added HR activities. As such, this integrated HR solution allows them to drive down time-to-benefit and cost, increase standardization and quality and improve HR management. Through all steps of this journey, NGA acts a true partner and accompanies Baker Hughes in the transformation of their HR department towards a more efficient and competitive model.
Results and Benefits
As a result, Baker Hughes can now benefit from fully integrated, standardized and harmonized HR data and processes across the globe. The decision to outsource payroll to NGA led to a more flexible and configurable payroll solution, as well as to a more harmonized and simplified in-country payroll management.
The setup of standard processes, a single HR technology based on euHReka and global payroll outsourcing services, provided Baker Hughes with the following business benefits:
euHReka was chosen based on the following criteria:
Why NGA Human ResourcesBaker Hughes selected NGA as their long-term HR partner thanks to our proven capability to meet all of their requirements. Our comprehensive solution combining the setup of standard processes, an innovative HR technology, a proven project management methodology and global payroll outsourcing services, was selected as the best response to Baker Hughes HR challenges. Throughout the project, NGA was perceived as a true partner focusing on mutual trust and collaboration at all levels. NGA’s flexible HR solution now enables Baker Hughes’ HR department to support the business, and can at easily be adapted to future requirements as well.