Payroll Services

AmRest: Digitally transforming HR to boost the company’s exponential growth

  • Industry: Food retail
  • Employees: 45,000
  • Headquarters: Bratislav, Poland

With almost 45,000 employees, AmRest is one of the largest independent chain restaurant operators in the world and runs some of the most well known global brands such as Starbucks, Burger King and Kentucky Fried Chicken. Over the past three years, the company has experienced exponential growth in Europe and Asia (multiple M&A transactions, + 20% CAGR, + 15,000 employees, + 300 restaurants only in 2018) and aims to become the industry leader by 2020.

In order to better support such an ambitious business strategy and tackle its organisational impact, the company had to undergo a radical HR transformation.

AmRest’s recipe for HR Transformation

  • Harmonize HR management worldwide
  • Ensure a talent pool that supports the company’s ambitious expansion plan
  • Spreading corporate culture and values within the growing AmRest ecosystem
  • Enable governance and better decision-making through real-time HR analytics & insights
  • “At your finger tips” services which enable the HR department to focus on key objectives, such as increasing employee experience and engagement
  • Personalized talent management to keep the recruiting pool filled
  • Fully compliant hiring and onboarding transactions

Harmonization, outsourcing and automation had been key requirements for AmRest’s HR Transformation process. Find out how NGA HR has helped AmRest to digitally transform its HR strategy and boost the company’s exponential growth. Get a taste of AmRest’s HR Transformation Strategy!

"From an HR perspective, last year was like a rollercoaster ride. We really had to work together ... we did it ... together with our partner ... it continues, but it would have been literally impossible if we had not changed.”

Oksana Staniszewska
CHRO AmRest

AmRest’s ingredients for agile HR Management:

To streamline HR & Payroll processes globally, AmRest embarked on a journey to the Cloud:

  • Implementation of a fully integrated HR-as-Service solution, combining the best of SAP SuccessFactors technology with NGA's global payroll services. Discover clearHRsky.
  • By bringing the hiring process directly to the restaurants and making it available to every store manager, AmRest has reduced the hire process time from days to minutes and achieved significant cost savings. Discover New Hire, an HR extension developed on the SAP Cloud Platform.

How AmRest accelerates the Hiring process with SAP Cloud Platform

"We chose NGA HR not only because of its superior technology, but also for its excellent service."

Katarzyna Wontor
Head of Global Payroll & Compliance and HR Shared Services AmRest



We hope AmRest’s customer story has provided you with valuable insights and teased your "HR appetite". If you want to discuss further, please do not hesitate to contact us.