Design Thinking

The workplace is changing. See how Design Thinking can help meet these challenges.

Design Thinking

The workplace continues to change at a rapid pace. There are two main reasons for this:

  • Employees’ perspective on work is changing

With plentiful job opportunities, employees know that they hold some bargaining power in the workplace. Employees now place a greater emphasis on enjoying a balance between work and personal life more than ever.

  • Technology is changing the way people work

Technological advances happen so frequently that it is sometimes difficult for even the most digitally savvy businesses to keep up. However, today’s employees consider technology a critical tool in their personal and professional experience.

However, there is another dimension related to these challenges: neither one is static. As a result, HR departments must do their best to keep up. They need to come up with responsive and workable solutions as new issues arise.

Of course, HR leaders want to do more than simply keep up. Design Thinking is an innovative solution that can help your HR team stay on top of the trends going on in your workplace.

What is Design Thinking?

Design Thinking is a problem-solving methodology generating innovation through collaboration within a group with common interests and goals.

It is a highly effective, collaborative tool applicable across industries. Through Design Thinking business leaders can address real workplace needs with a solution that goes far beyond a one-size-fits-all approach to problems.

This methodology equips your HR department with the blueprint it needs to offer your valued employees the best possible workplace experience. It can inspire them to strive for optimal productivity and encourage them to continue their careers in your organization.

What can Design Thinking do?

If you are feeling increasingly frustrated because your organization is regularly losing employees to companies for instance offering a perceived healthier work/life balance. The Design Thinking process may help you find ways to reduce attrition.

Investing time and effort gives you the chance to learn some home truths about your employees. By doing so, it can help you come up with exciting new ways to address your core issues. Including how your employees:

  • Place a great emphasis on family and would appreciate family leave benefits.
  • Want greater flexibility. Meaning your organization could benefit from using ‘gig economy‘ workers. For example, these contracted workers could fill in for times when your permanent staff members want to take a planned leave of absence.
  • Prefer using their own smartphone or tablet for work. You could develop and implement a ‘bring your own device’ policy.
  • Want better HR engagement. Consider developing a mobile HR application to allow employees to easily access information, available benefits, or to fill out requests for leave while at a remote location.

These types of solutions may seem unconventional. However, you must remember the workplace and your employees are changing. Making minor adjustments may be just what you need to keep your employees happy as we progress well into the 21st century.

How does Design Thinking work?

The application of a Design Thinking methodology gives you and your team a chance to resolve problems by creating something that does not yet exist. Keep in mind that while each stage is essential to the overall process, it is more evolutionary than mechanical.

This aspect of the process gives you flexibility to refine outcomes to more closely meet your needs. Consequently, a preliminary stage of the process is to prepare your team to think about each of the phases and the end result in an open way. Here are the basic phases of the process:

  • Empathizing and research
  • Defining the problem
  • Ideating
  • Prototyping
  • Testing

If your HR department is struggling to find new ways to deliver satisfaction to your employees while also keeping the executive and accounting teams happy, this collaborative exercise may be the best solution for your organization.

Would you like to know more about how Design Thinking can improve employee satisfaction?

If this problem-solving process sounds like a good solution for your organization, you might want to find out more by one of our Design Thinking workshops. These are led by one of our digital HR experts and will cover:

  • Why employee experience matters?
  • How to get answers to: What is? What if? What wows? And what works?
  • How you can apply disruptive technologies to HR?
  • Hot topics in HR

If you would like to know more and how it can improve your workplace please contact us. We will be happy to come to you to host a complimentary design thinking workshop.

February 20, 2019