Design Thinking

The workplace is changing. employees are changing. Does your approach to employees need changing?

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The workplace continues to change at a rapid pace. There are two primary reasons for the seismic shifts that HR managers are experiencing:

  • Employees’ Perspective Regarding Work is ChangingWith plentiful job opportunities, employees know that they hold some bargaining power in the workplace. Employees place a greater emphasis on enjoying a healthy balance between work and personal life, and they feel free to express those needs and desires.
  • Technology Is Changing the Way Everyone WorksTechnological advances happen so frequently that it is sometimes difficult for even the most digitally savvy businesses to keep up. However, today’s employees consider technology a critical tool in their personal and professional experience. Most workers view up-to-date technology as an integral part of their success.

There is yet another dimension related to these challenges: neither one is static, so HR departments do their best to keep up, trying to come up with responsive and workable solutions as new issues arise. Of course, HR leaders want to do more than simply keep up.

We know about one innovative solution that can help your HR team stay on top of the trends in your workplace.

Design Thinking Responds to the Rapid Changes Happening in Your Organization

If your HR department is struggling to find responsive new ways to deliver satisfaction to your employees while also keeping the executive and accounting teams happy, this collaborative exercise may be the best solution for your organization.

What Is Design Thinking?

Design Thinking is a problem-solving methodology. It is used to generate innovation through meaningful collaboration within a group with common interests and goals.

An interdisciplinary principle, it is a highly effective, collaborative tool that is applicable across industries. It allows business leaders to address real workplace needs with a solution that goes far beyond a one-size-fits-all response to problems.

This methodology equips your HR department with the blueprint it needs to offer your valued employees the best possible workplace experience. This can inspire them to strive for optimal productivity and encourage them to continue investing their careers in your organization.

If you are feeling increasingly frustrated because your organization is regularly losing employees to job opportunities that accommodate their healthy approach to life and work, this process may help you find ways to reduce attrition.

By investing your time and effort in this process, you get the chance to learn some core truths about your employees that can help you come up with exciting new ways to address your core issues:

  • Your employees place a great emphasis on family and would appreciate family leave benefits.
  • Your employees want greater flexibility, so your organization could benefit from bringing in gig workers. These contracted workers could fill in for times when your permanent staff members want to take a planned leave of absence.
  • Your employees prefer using their own smartphone or tablet for work, so you may develop and implement a BYOD policy.
  • Your employees want better HR engagement, so consider developing a mobile HR application to allow employees to easily access timesheet information, available benefits, or to fill out requests for leave while at a remote location.

These types of solutions may seem unconventional, but again, the workplace and your employees are changing. Making some adjustments may be just what you need to keep your employees happy as we progress well into the 21st century.

How Does the Design Thinking Methodology Work?

The application of the Design Thinking methodology gives you and your team a chance to resolve a concrete problem by creating something that does not yet exist. The ultimate resolution to the matter emerges from your collectively following the broad steps embodied in the process.

Keep in mind that while each stage is essential to the overall process, it is more evolutionary than mechanical. This aspect of the process gives you latitude to repeat steps, as needed, to refine outcomes to more closely resemble your needs, in accordance with your limitations.

Therefore, a preliminary stage of the process is to prepare your team to think about each of the phases and the end result in an open way.

Here are the basic phases of the process:

  • Empathizing and Research
  • Defining the Problem
  • Ideating
  • Prototyping
  • Testing

Would You Like to Learn More About Design Thinking and What It Can Do to Enhance Employee Satisfaction?

If this problem-solving process sounds like a good solution for your organization, you might want to dig a little deeper by joining a forward-thinking workshop, led by an NGA HR digital expert. Take a quick look at what we will share with you:

  • Why employee experience matters
  • How to get answers to what is, what if, what wows, and what works
  • How you can apply disruptive technologies to HR
  • Hot related topics in HR

We you would like to learn more about this powerful process and how it can improve your workplace in numerous essential ways, please contact us and we will be happy to come to you to host a complimentary design thinking workshop.

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