Enabling Next-Gen HR: NGA HR North America Client Summit
Last month, NGA HR had the pleasure of hosting its 2018 North American Client Summit. Held in Miami, FL, this full-day event brought large employers from across the US and Canada together to not just learn about the latest in HR innovation, but also to network and share their own experiences with each other in the domains of global payroll, HR technology and Business Process Services for HR. Together, these NGA clients employ and reward over 400,000 employees served in more than 40 countries around the world.
The Summit’s theme centered around enabling the Next-Generation HR & Payroll Operating Model, an integrated and innovative way of providing HR services that combines automation, bots, analytics, digital and ‘as-a-Service’ operations capabilities, driving improvements ranging from HR data quality to employee experience.
The Summit opened with a powerful strategy and innovation update from NGA HR CEO Andy Monshaw, and moved into discussion of next-generation innovation and today’s most cutting-edge HR tools, including chatbots, automation, artificial intelligence and creating a conversational user experience. Some of the most rewarding moments of the day came from the Design Thinking roundtable sessions where clients collaborated and got hands-on exploring the topics of managing global payroll data and optimizing a multi-generational workforce.
Our take-away: irrespective of company size or geography, our clients know where they want to go. The desire to increase revenues, grow productivity, apply automation, become more agile and more global, and provide great experiences for clients and employees was a common thread among all in attendance. Next-Gen HR is front and center across all of these objectives, and the rapid pace of HR technology innovation offers new levers to achieve these.
This event followed NGA’s European Client Summit held last October in Amsterdam. We want to thank this great group for joining us in Miami and look forward to connecting more throughout 2018, including events at Workday Rising, SuccessConnect, and Unleash Europe.