During recent years Everest Europe Group, a management-consulting firm specialized in deploying outsourcing processes, has experienced several business function externalizations, and in many cases these are referred to the HR department.
A critical point, often underestimated by companies, is that the process of outsourcing Human Resources needs to be managed even more carefully than other outsourced functions. Indeed, unlike the latter, HR outsourcing entails critical “social effects” that must be monitored and taken into great account by outsourcing leaders.
The employee experience is greatly influenced by how your workforce interacts with internal management representatives, chief among them the HR department. Employees are any company’s most important asset. So it is crucial for HR to inform, motivate, support and engage them in a variety of ways. But what role does HR technology play? Can the right mix of HR tools increase employee satisfaction and engagement?