Keep your HR & payroll solutions running
HR & Payroll Application Management
Do you need to support and maintain your existing HR technology, in the cloud or on premise?
Are you looking for ways to roll out updates and enhancements quickly?
Do you want to deliver better value for money and wonder if external application specialists can help?
Once you go live with a new HR solution, there is work to be done.
Your users need to adopt a new way of working. Your company goes through a merger or acquisition, HR policies change or you want to roll out to new geographies. HR solution vendors release quarterly updates that provide necessary legislative changes and offer new functionality. It’s easy to fall behind and miss out on introducing features that improve employee engagement.
How we can help
Benefits that allow multi-national companies to drive growth and innovation
Focus on your core businessOur certified specialists will maintain and update your systems, so you can focus on maximizing the results of your people.
Safe and reliableWe observe the highest process and security standards
Always up to dateWe ensure that new functionality is released as it becomes available
Reduce costsBenefit from on-demand application maintenance services
Learn more about Application Management Services
NGA’s Application Management services provide the support your workforce requires: from handling application updates, upgrades, patches, and releases resulting from frequent legal and social changes to functional enhancement requirements.
Our experienced teams provide AMS for a variety of onPremise and cloud solutions.
With our Application Management services, NGA assists organizations in achieving these goals. Our world-class industrialized Application Maintenance capabilities have impact far beyond cost reduction. NGA’s team of experts can perform the necessary maintenance tasks when needed to keep your HR and payroll applications up and running.
Our AMS service is available in several ways:
- As ‘ad-hoc’ support whenever your team needs additional subject expertise or resources.
- Your team remains in control, and you contract support activities to NGA on a continuous base. Our experts take care of routine monthly maintenance activities.
- You can outsource your application maintenance to us. We ensure your systems are running and always up-to-date, including release management of new features.
- Corrective maintenance: We correct errors and remove bugs, to ensure your application runs flawlessly.
- Adaptive maintenance: We analyze, implement, develop, test and document new features and functionalities
- Preventive maintenance: We monitor legal changes and deploy patches, upgrades and releases to ensure that your application is up to date and compliant.
Clients can choose from these maintenance options or combine them in one package, including contractually guaranteed SLAs.
- Release Management Bundle: Drive effective new release and version deployment including configuration changes and document management
- User Adoption Enabler: Enhance employee experience by providing navigation and user support to maximize user adoption
- Cloud Application Services: Ensure optimal day-to-day application performance including security and compliance management
- Full Cloud Services Package: combines the 3 packages above
Give us a call, and we’ll be happy to create a package that suits your unique needs.
HR system implementations
certifications on HR cloud applications
HRC & AMS clients
“From an HR perspective, last year was like a rollercoaster ride. We really had to work together … we did it … together with our partner … it continues, but it would have been literally impossible if we had not changed.”Global payroll services
NBCUniversalMedia & entertainment
“This project of transition has made us a better employer because we’re able to provide our employees with what they need.”HR consulting services
“One of the main reasons why we selected NGA HR versus the other two competitors was NGA was able to provide a managed payroll solution using Neustar’s Workday instance.”Application management services
“NGA HR added mobile functionality to Prysmian’s SAP HCM system and MSS functionality, allowing managers enhanced online and mobile access to HR data, reports, and easy all-in-one views.”HR consulting services
“Every time we had an issue or problem, the spirit of both Solvay and NGA HR was to find a solution, and not reasons to disagree. We had the freedom to ask NGA HR what the best solution for a specific issue was, based on their experience. And NGA Human Resources was always open to it.”Global payroll services
“Many companies are so focused on customer centricity that they forget to look closer to home. To be successful, you need to make sure that your services are employee centric too.”HR consulting services