Whether in the Cloud or OnPremise, our Digital HR services let you run HR applications as-a-Service.

We will help you to reduce costs, maintain global compliance and ensure high performance, so you can focus on optimizing the employee experience.

Application Management at a glance

A broad range of workforce support services

Release management services

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Flexible deployment options

  • On-site services
    • Ad hoc or recurring services contracts
    • Ticket-based case management
    • Experts located on-site at the client
    • No need to grant virtual access to your systems from outside
  • Off-site services
    • Recurring services contracts
    • Ticket-based case management
    • Experts located in NGA global service centers
    • Issue resolution performance tracked against SLA
    • Ability to add outsourcing (BPO) services
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Application Management 'as-as-Service'

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Cloud Applications Need Maintenance Too

With our Cloud Support Services, we help organizations deploy, enhance, test and maintain their SuccessFactors and Workday systems. Cloud Support Services is what your organization needs if you want to:

  • Ensure optimal day-to-day application performance
  • Drive effective new release deployment
  • Deliver continuous improvement and enhancements

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Why Application Management

Enabling a more strategic approach

Put simply, we’re helping companies adopt a more strategic & people-critical approach to HR.  

This involves building on SAP HCM, SuccessFactors and Workday solutions to deliver complex global transformation, core HR, payroll and talent management solutions that shift HR’s focus from transactional and administrative activities to strategic, people-critical, and business-centric programs.

Learn how NGA helps maximize value by taking on end-to-end management of Sodexo's SAP HCM landscape.

Delivering globally

  • clients on average achieve 30% cost reduction 
  • 300+ application management clients globally
  • 115,000 application management tickets managed annually
  • 25 languages spoken in our service delivery centers
  • 800+ application management experts globally
  • 30+ service delivery points, including 7 strategic global centers
  • 1.5 million employees served worldwide

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