Self-Service

The major long-term trend in HR management is to decentralize administrative and service functions via HR Self-Service solutions that enable employees and managers to handle most of their role based data and processes. Employee Self Service (ESS) and Manager Self Service (MSS) help organizations to reduce costs and save valuable HR time. HR Self-Service is essential to give power to your people: your employees can benefit from Employee Self-Service, like managing holiday requests and training, while your managers can follow up on everything via Manager Self-Service.

Our HR & Payroll euHReka and ResourceLink platforms enable employees and managers to manage their administration through a very attractive and intuitive interface. Based on a personal view on the database, they can easily perform simple employee self-service transactions..

Moreover, each HR portal can also include a source of structured HR information. Our Document & Knowledge Management capabilities are varied and offer each user a wealth of information to get used to the employee self-service environment.

In-house developed templates
NorthgateArinso provides expert services and packaged extensions. Using a combination of standard SAP e-HR applications, our own e-HR extensions and our experience in delivering e-HR services, NorthgateArinso is uniquely positioned to provide you the very best solution for any web-based HR service, implemented in accordance to best practices and experience from all our HR self-service implementations.

Building the Self-Service business case
If we consider the process of leave management (absence), our experience demonstrates that two thirds of manual administrative transactions can be automated with a self-service system, resulting in the following qualitative and quantitative benefits:

Employee Self Service benefits No need to search for paper forms Faster, more direct communication No 'transport' times Access from anywhere Manager Self Service benefits Better view on team absence Better tracking of absence HR staff Self Service benefits No manual re-entry of absence data Better and faster tracking of absence, with on time notifications Increased clarity on remaining time accounts

HR Self-Service enables strategic thinking
Our Business Process Outsourcing model starts with asking your employees and managers to use HR Self-Service systems. In a tiered HR Service Delivery Model, HR Self-Service system can take as much as two third of the total HR transactions out of your HR department, freeing up time and resources for more strategic tasks.