Everest Group has ranked NorthgateArinso (NGA), the global provider of HR systems and services, as a leader in the Human Resources Outsourcing (HRO) market. The global consulting and research firm recognised NGA as a market star performer, with the strongest advancement in the HRO sector.
The Human Resources Outsourcing Annual Report 2011 helps buyers of HR services to understand the changing dynamics of the Multi-Process HRO market and identify trends for 2011. The report ranks service providers in the PEAK (Performance, Experience, Ability, Knowledge) matrix, which Everest uses as a framework to assess the market success, capabilities and strengths of more than 15 HRO suppliers.
In this year’s report, Everest recognised NGA as a market star performer, one of five HRO suppliers with the strongest development across the following two dimensions:
“Through the successful integration of its acquisitions, NGA leapfrogged to a new level of scale and delivery capability, especially in terms of North American presence and offshore leverage. The company transitioned from being a major contender to the market leader in the Multi-Process HRO market,” summarised Rajesh Ranjan, research director at Everest Group. “Although we’ve seen India-heritage providers stealing market share from other established market players, NorthgateArinso has made impressive strides forward. It increased its number of new deals signed from 9 per cent to 12 per cent of total market volume and from 14 per cent to 19 per cent of total contract value – a great achievement in the last two years.”
“Being recognised as the HRO market leader as well as a star performer by the Everest Group is an achievement we’re proud of. This demonstrates our commitment to customers and partners, and also shows the importance of anticipating future requirements in the HRO market. With our successful acquisitions, we acknowledged the changes in the market and expanded our service offerings and offshore abilities,” commented Mike Ettling, CEO at NGA. “This recognition is a great testament to the hard working team we have at NGA, and their efforts in serving customers and developing new solutions to meet evolving needs.”
NorthgateArinso is a leading global Human Resources software and services provider offering innovative HR business solutions to employers of all sizes, including global Fortune 500 companies and many public sector organizations. NorthgateArinso helps HR executives optimize their HR service delivery through smarter processes and more efficient technology, supporting key HR areas like workforce administration, payroll, benefits, recruitment, learning, and talent management.
NorthgateArinso’s 8,000 employees in 35 countries are dedicated to delivering HR excellence through HR consulting, HR outsourcing and HR technology.
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