Finding the Right Speed for Cloud Adoption
As a second part to my earlier blog, ‘Finding the right speed for HR Tech innovation’, I thought it would make sense to write some words on the speed of Cloud adoption I see with some of the large customers NGA works with.
Having a large interest in change management, and cultural and generational differences, I find it very exciting to see the developments in HR Technology, and the differences in speed at which the Cloud is being adopted for HR in companies throughout Europe. Where do these differences come from?
Some countries are simply more tempted to be early adopters than others. A high appetite for innovation means that companies will be much more enthusiastic to just ‘try it out’. Other countries have a more conservative approach, which is reflected in very strict laws on data privacy, or a need to involve strongly positioned labor unions. These are not commonly known for being in favor of trying out new developments, but are more focused on keeping things as they are.
A company with a high percentage of Blue Collars is facing more challenges with adopting cloud solutions than companies that have a higher White Collar population. Even though it sometimes looks old-fashioned to discuss about Employee- or even Managers Self Service, it is uncommon for companies with many Blue Collar workers to have access to PC’s, let alone mobile devices. Also, I find that some of the Talent management and Compensation management processes that Cloud solutions offer have a large focus on functionality that is mostly interesting for White Collar workers. Selling and implementing a Cloud solution for this type of companies requires a different approach.
ERP Mindset or Investments
Companies that have worked for years building an elaborate ERP system landscape to support their HR processes will not change overnight.
Besides the large investments being done, the mindset of working in an ERP system is not easily changed. Accepting standard processes, prototyping instead of doing elaborate workshops before starting the configuration, faster rollouts and almost continuous upgrades: it’s all things people need to get used to, and in reality, this adoption can be difficult.
In relationship with the previous point, the implementation partner that is chosen also plays a very big role in the speed of the adoption. Just as customers can still have an ERP-mindset, also implementation partners are sometimes tempted to keep old ways of working.
Cloud means less implementation effort and a different type of skillset needed for consultants. How tempting is it to still send an army of consultants, and how difficult is it to raise the bar for the skill level of your consultants?
Summarizing, there is no one-size-fits-all approach to Cloud adoption. A company like NGA can help you in defining the right path. Based on our multinational experience and platform agnostic approach we can assist you in optimizing the benefits of the Cloud.