In recent years innovation and transformation in Human Resources (HR) have been considerably accelerated by the availability of new, innovative solutions such as HR outsourcing and cloud-based HR technologies. ‘Cloudsourcing’ – the combination of HR outsourcing and cloud technology – will accelerate this evolution of HR towards a more strategic role even more.
In 2008 we opened our HR service center in Kochi, India with 20 employees. Today we employ almost 1,000 HR and payroll specialists who, between them, support over 3,200 clients who, between them, have global HR and payroll functions in more than 13 countries. This is a highly complex operation, made incredibly simple by the skills and commitment of the NGA HR team in Kochi.
Many Global payroll projects with huge potential benefits simply never make it past beginning stages. Reasons can vary, from teams having a poor understanding of what payroll services are actually required, an incorrectly assumed size and structure of the retained organisation, or the misconception of correcting business processes prior to starting a payroll project which are then often compounded with a poorly articulated financial business case.
A stated aim of many global payroll projects is to (finally) be able to benefit from global reporting, yet many organizations find it hard to articulate what this mythical benefit actually should look like. Conceptually, it is understood that a global payroll solution should deliver greater insight via reports such as labor cost, headcount and turnover. However, what specifically should be demanded and expected from a global payroll vendor?
A global payroll solution should really deliver reporting and analytics across five key areas: