For the last 8 years, Luca has held various leadership roles at NGA Human Resources before becoming President for all European, Middle East, and Latin America operations in 2014.
As a member of NGA’s Global Leadership team he leads the business across our key markets in the above regions with a focus on client development, business financials, and executing our go-to-market strategies.
Prior to joining NGA HR, Luca started his career at Accenture as a Management Consultant, before moving to Tetra Pak where he led the HR Technology and Global service delivery strategy.
Luca holds a degree in political science from the University of Milano. He speaks Italian, English, French and Spanish.
Jocelyn joined NGA Human Resources as the President of North America in December, 2014. In this role, she is responsible for all of NGA's client relationships, business development, sales and operations in the US and Canada.
Jocelyn has 30 years of experience in the HR BPO industry. She worked at Hewitt for 22 years across many roles, most recently as their Head of Operations for Benefits and HRO BPO. Jocelyn then ran Operations and Client Service for Mercer's Benefits Outsourcing business for five years, owning all service delivery and customer relationships. Most recently, Jocelyn was the EVP Operations and Client Services at Redvision.
Jocelyn has a degree in Accounting from St. Norbert College and is based in Chicago.
Peter Bouten joined NGA in 1999 and currently holds the position of VP Global Sales and Strategic Accounts. Peter has been active in the HR and Payroll space since the start of his career in the late eighties.
Through his leadership and extensive experience within the HR and payroll arena, Peter has brought our Dutch organization to a higher level of operational excellence. With his thorough knowledge of the HR and IT market he succeeded to move NorthgateArinso into the HR BPO market as one of the top service providers in the Netherlands.
In recent years Peter has been responsible for our business in the Nordics and the DACH region. Peter has also been in charge of NGA's global HR consulting practice.
Peter is married and has 3 children. He resides in the southern part of the Netherlands.